Verify Your dewa991 Account
Account verification is how we make sure your balance only ever goes back to you. We ask for a government-issued ID and, where required, a photo that confirms you hold the document. This process protects your account from unauthorised withdrawal requests and keeps the wallet match — the link between your DANA, OVO, or GoPay number and your dewa991 profile — intact.
Verification is a one-time step for most accounts. Once it clears, withdrawal requests process through the normal flow without extra friction. If you hit a document query, our support team can walk you through what is needed.
- Submit your ID — Upload a clear photo of your government-issued ID through the verification section of your account settings.
- Confirm your photo — Some accounts require a selfie alongside the document so we can match the ID to the account holder.
- Wallet match check — We confirm that the DANA, OVO, or GoPay number on your account belongs to you before withdrawals are enabled.
- Verification clears — Once approved, your account is fully verified and withdrawal requests move through without repeated document checks.