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How dewa991 Handles Your Personal Data

This Privacy Policy covers exactly what data we collect when you open an account on dewa991, how we use it, and what rights you hold over it.

Account data protectedDANA, OVO, GoPay payment info coveredYour right to access and deleteMobile session data explainedContact path always open

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What We Collect and Why We Use It

dewa991 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register on dewa991, we collect your name, email address, and the mobile number tied to your account. If you deposit or withdraw using DANA, OVO, or GoPay, we log the transaction reference and wallet identifier — not your full wallet credentials. We also collect

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device and session data: your browser type, IP address, and the pages you visit in our lobby. This helps us keep your account secure and detect any unusual login attempts, particularly when you switch between mobile and desktop. We do not sell your personal data to
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third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those rails require to complete your transaction. Players in Bandung and across Indonesia may find that specific data rights and retention rules depend on applicable local law and the eligible
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region in which access is permitted. We keep account data for as long as your account is active. After account closure, we retain only what Indonesian regulations and our own fraud-prevention obligations require, then securely delete the rest.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data security on dewa991 is built around your account, not around abstract policies. We apply SSL encryption to every page session, including your login, wallet selection, and payment confirmation screens. Cookie usage is limited to session management and fraud signals — we do not run advertising trackers that follow you off the site. Retention, deletion rights, and data sharing all depend on applicable local law and where access is permitted.

SSL Encryption on Every Session Every page on dewa991 runs under SSL. Your login credentials, OTP confirmation, and DANA, OVO, or GoPay payment steps are all encrypted end-to-end during transit.

Cookie Use Is Limited We use session cookies to keep you logged in across your mobile browser and desktop. We do not run third-party advertising cookies that track your activity outside dewa991.

Your Right to Access and Correct You can request a copy of the personal data we hold on your account at any time. You can also ask us to correct inaccurate details or close your account and trigger the deletion process.

Payment Data Handled Minimally When you pay via DANA, OVO, or GoPay, we store only the transaction reference needed for dispute resolution. Full wallet credentials stay within the respective payment platform.

PRIVACY CONTACT

Reach Us About Your Privacy

If you have a question about how we handle your data, want to request a copy of what we hold, or need something corrected or removed, our support team can handle it directly. Use any of the channels below and we'll route your request to the right person. Response times vary, but we acknowledge every privacy request we receive.

Team online

Live Chat

Open the chat widget on any page of dewa991. For privacy requests, mention 'data request' at the start so we route you to the right team straight away.

Email Support

Send your privacy query or data-access request to our support email. Include your registered mobile number so we can verify your account before acting on any request.

Account Help Page

Log into your account on dewa991 and go to Account Settings. From there you can review stored details, update contact info, and submit a formal data request form.

Your Privacy Questions, Answered

These are the questions we hear most often about how dewa991 handles personal data. If yours isn't covered here, contact us directly through live chat or email and we'll respond with specifics about your account.

We collect your name, mobile number, email address, and device information. If you use DANA, OVO, or GoPay, we also log the transaction reference attached to each deposit or withdrawal.

We share data only where it is required — with payment processors like DANA, OVO, and GoPay to complete transactions, and with fraud-detection services. We do not sell your data to marketers.

Log into your account, go to Account Settings, and submit a data-access request. Alternatively, contact us via live chat or email with your registered mobile number for verification.

Yes. Submit a deletion request through Account Settings or by emailing support. We will delete your data after fulfilling any retention obligations required under applicable local law.

We use session cookies to keep your login active across your phone browser and desktop. No advertising trackers are used. You can clear cookies in your browser settings at any time.

We retain only what local regulations and fraud-prevention obligations require after account closure. Once those periods pass, your data is securely deleted from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How dewa991 Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Help Page

Your Privacy Questions, Answered

01 What personal data does dewa991 collect when I register?

02 Does dewa991 share my data with third parties?

03 How can I request a copy of my personal data?

04 Can I ask dewa991 to delete my account data?

05 How does dewa991 use cookies and what can I do about them?

06 How long does dewa991 keep my data after I close my account?

Privacy Policy

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